Career

Job Title: Retail manager

Job Summary:
The Retail Manager is responsible for defining the market position, selecting products, forecasting demand, and shaping the brand image. Key duties include managing staffing, scheduling, training, and resource allocation. The role also involves overseeing stock levels, ordering inventory, addressing customer complaints, and maintaining financial and shop records. Additional responsibilities include managing security, authorising payments, setting prices, and utilizing advertising and display spaces effectively. The position offers a salary of £39,000 for a 37.5-hour work week, with annual reviews.

Job Duties:
• Appoints staff, assigns tasks and monitors and reviews staff performance
• Liaises with other staff to provide information about merchandise, special promotions etc. to customers
• Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently
• Ensures customer complaints and queries regarding sales and service are appropriately handled
• Oversees the maintenance of financial and other records and controls security arrangements for the premises
• Authorises payment for supplies received and decides on vending price, discount rates and credit terms
• Examines quality of merchandise and ensures that effective use is made of advertising and display facilities

Skill, Experience and qualification required:
● Entrants may possess GCSEs/S grades, A levels/H grades, GNVQs/GSVQs, a BTEC/SQA award, a degree or equivalent qualification.
● Relevant work experience is preferred
● Entry is also possible through promotion after gaining sufficient experience.
● NVQs/SVQs in Retail Operations are available at level 4.
● Able to work under pressure

Salary: £39,000.00 (per year based on experience)